Privacy Policy

This Privacy Policy explains how Diwa Copilot (we, us, or our) collects, uses, and protects your personal data when you use our web and desktop products.

1. Information We Collect

• Account details such as name, email, and authentication identifiers.
• Profile preferences and onboarding selections.
• Documents you upload, including resumes and job descriptions.
• Session and usage data needed to operate and improve features.
• Billing records and credit transactions (payment cards are processed by Stripe).

2. How We Use Information

• Deliver mock interviews, coaching workflows, and account operations.
• Process payments and maintain credit balances.
• Improve reliability, quality, and security.
• Provide customer support and service communication.

3. Third-Party Processors

We use trusted providers including Google Cloud/Firebase, Stripe, and AI processing vendors strictly to operate requested features.

4. Data Retention and Rights

We retain data as needed for service delivery, legal compliance, and fraud prevention. Depending on your jurisdiction, you may request access, correction, export, or deletion of your personal data.

5. Contact

For privacy requests, contact support@diwacopilot.com.